TrackPrint · Liner notes
Support
For iPhone, iPad and Mac
© 2026 TrackPrint
Answers to the questions people ask most, and a form to report a bug or ask for a feature. You can also write to mateoas@icloud.com.
IQuestions
01Where do the albums come from?
From MusicBrainz, the open music encyclopedia, with covers from the Cover Art Archive. Searching needs no account and no permission.
02TrackPrint can’t find an album, or says MusicBrainz is busy.
Try a shorter search with the album’s title and the artist. MusicBrainz is a free, community-run service and sometimes answers slowly; TrackPrint keeps trying for a few seconds, and trying again a moment later usually works.
03How big can I print a poster?
Print is 15 × 20 cm and Poster 20 × 30 cm, both at 300 ppi, the resolution print shops ask for. Post and Story are sized for screens. Export as PDF or PNG for the sharpest print, and check a test print first: colours on paper never quite match a screen.
04How do my posters get to my other devices?
Through your own iCloud account. Sign in with the same Apple Account on each device and leave iCloud Sync on in TrackPrint’s Settings. Turned off, your posters stay on the device you made them on. We never see your posters.
05Can I share or sell my posters?
A poster for your own wall or as a gift is fine, and so is having it printed on paper at a print shop. Posting a poster with a real album cover online, or selling it, needs the permission of the rights holders: the label, the artist and the photographer. The Post and Story sizes don’t give that permission. See section 4 of the terms of use.
06Why does TrackPrint ask me to agree to its terms?
Because a poster carries other people’s work. The terms of use say what’s fine, like a poster for your wall or a gift, and what needs permission. You agree once, and can read them again in Settings ▸ About.
07Why does Now Playing ask to see my music?
To show what the Music app is playing, and to play, pause and skip. On iPhone and iPad it asks for your Media Library; on the Mac, to control Music, and to use Apple Music once you open an album. What you play stays on your device: when you open the album playing, TrackPrint asks Apple Music for its tracks, and nothing else leaves. It never stores what you listen to or turns it into a poster. Settings ▸ Apple Music shows each permission.
08Where are the mini player and the notch player?
On the Mac, in the Window menu: Show Mini Player (⇧⌘M) and Show Notch Player (⇧⌘N), or the buttons in Now Playing’s toolbar. Right-click the mini player to change its size and style, or to keep it on top. The notch player opens when you rest the pointer on the notch; on a screen without one it’s a small pill in the middle of the menu bar.
09How do I turn off the Live Activity?
On iPhone, with Live under any player, or in Settings ▸ Apple Music ▸ Live Activity.
10What does TrackPrint collect about me?
Nothing for analytics, ads or tracking, and there is no account. Searches go straight to MusicBrainz, and your posters stay on your devices and in your iCloud. The privacy policy has the details.
IIFor rights holders
TrackPrint is a free app that lays out an album’s cover, title and tracklist as a poster for the user’s own wall. It hosts nothing: covers come from the Cover Art Archive, posters stay on the user’s devices and in their private iCloud, and we never see them.
What we can do
- Stop the app finding an album or artist, from the next app update.
- Remove any image of your work from this website or our App Store pages within days.
- Point you to the source: the Cover Art Archive takes requests at info@archive.org.
What to send us
- Who you are, and the rights you hold or represent.
- The album, artist or image, and where you saw it.
- What you’d like us to do.
- A statement that your notice is accurate and made in good faith.
Write to mateoas@icloud.com. We reply within 7 days.
IIISend Feedback
Found a bug or missing something? Tell us here; no account needed. The app has the same form in Settings ▸ Send Feedback.